Contact Buyer Services

P: 855.429.3502 | 708.492.7904
F: 708.492.7999

Frequently Asked Questions

Have a Question?

Are all the bikes you sell damaged?

No. Although most bikes will have some physical damage, we also sell intact recovered thefts and repo units with little or no damage.

Who can buy at your auctions?

Businesses and the general public, depending on the laws of each state. On our locations page, branches permitted to sell to the public include the note “Public Can Buy.”

What does it cost to register as a buyer?

We charge all buyers an annual fee of $200. But if this is your first time buying with us, you could be eligible for a FREE six-month buyer’s pass using the form on this page. You’re under no obligation after the first six months, but if you decide to continue as a buyer, you must pay the registration fee.

Can the general public bid without registering?

No. You must register as a buyer to bid. In addition, the general public can bid in restricted states by using a broker who will buy on your behalf for a fee. Click here for a full list of licensed brokers.

How do I bid online?

After you register, you will receive a password you can use to access our website. Log in, click on any auction, and then select the I-bid Live,SM icon to open the bidding interface.

How are Big Bad Bike Sales different from your other auctions?

Most of our locations sell motorcycles during their weekly auction. The branches that host monthly Big Bad Bike Sales receive motorsports inventory from a larger area, consolidate a greater number of bikes and hold them for a mega-sale. This gives you access to a bigger selection of motorcycles.

I have a bike I want to sell. Can you auction it for me?

Absolutely. It’s easy to sell your bike with us. You simply set a minimum price (called a reserve price), and we sell it for you at or above that price. Contact an IAA branch near you to learn more.

About IAA

Insurance Auto Auctions, Inc. (IAA) is the leading live and live-online salvage vehicle auction company and a business unit of KAR Auction Services (NYSE: KAR). With more than 165 auction facilities — the largest footprint in North America — IAA provides registered buyers from more than 110 countries the opportunity to bid on and purchase vehicles from a comprehensive group of sellers, including insurance companies, fleet and rental companies, financing companies, charitable organizations and the general public. Through its weekly auctions, IAA has sold millions of vehicles, offering towing, financing and titling services. IAA leverages its business model to assist charitable organizations in the U.S. through its One Car One Difference® program. To date, IAA has provided millions of dollars in additional funding to charities by assisting in the processing of donated vehicles. Learn more about the program by visiting With a talented team of more than 2,200 employees, IAA is committed to technological innovation and providing its customers the highest level of service in the salvage auto industry. To learn more, visit, and follow IAA on Facebook, Twitter and LinkedIn.